Frequently Asked Questions
Planning your stay at My Cosy Lodges? We’ve compiled answers to the most common questions to help you prepare for a seamless, relaxing vacation. If you don’t find what you’re looking for, feel free to contact us.
🕰 What is the check-in and check-out time?
Check-in is from 3:00 PM, and check-out is by 10:00 AM. We also offer flexible check-in/out times upon request, subject to availability.
🔐 Is there a self-check-in option?
Yes, we offer a convenient self-check-in process. Guests will receive detailed instructions prior to arrival. However, the staff will be happy to show you around upon your arrival.
🏝 How far is the property from the beach?
My Cosy Lodges is a short walk from Playa Callejones, and only a 5 minute drive to Playa Negra making it ideal for surfers and beach lovers. Playa Avellanas is also pretty close, around 10 - 15 minutes drive.
🏊♀️ Is the swimming pool private or shared?
The swimming pool is shared with other guests, but it is designed to offer a relaxing and spacious environment.
🏡 What amenities are included in the apartment?
We offer three bungalows with one bedroom and a house with two bedrooms, all of them come with a comfortable queensize bed, a fully equipped kitchen, a private terrace, air conditioning, high-speed Wi-Fi, and access to a shared BBQ area.
🏄♀️ Do you provide surfboard rentals or storage?
While we do not offer surfboard rentals, there are several surf shops nearby. We provide a secure space to store your boards.
👧🏽 👫🏽 Is the property family-friendly?
Yes, our apartments are family-friendly, however we would like to emphasize that the pool is not protected or gated and we strongly advise to make sure you are aware of our amenities before booking.
🐶 Are pets allowed?
Pets are very welcome on our property. Please contact us in advance to discuss your needs.
🅿️ Is there parking available?
Yes, free on-site parking is available for all guests.
💰 What is the payment schedule and cancellation policy?
50% of the total amount is due at time of booking. The remaining amount is to be paid 7 days before arrival. All paid prepayments are non-refundable.